WHAT WE DO
We are a combination of experts including educational designers, developers, creatives and everything in between. Our passion for learning is what brings us together, a focus on technology and to ability to intergrate the two worlds to create optimum solutions for our clients.
OUR SOLUTIONS
Our digital learning solutions make skills development faster, measurable and easier to access. We offer the following specialised digital solutions.
CUSTOMER SERVICE
Customer service is a key aspect of any organisation’s success and your workforce’s ability to engage with customers in a consistent way is important.
Our Customer Service Training Solution ensures that your staff meet your customers’ expectations, first time and every time. We focus on ensuring consistency in your customers’ experience, guaranteeing your customers’ problems are solved promptly and smoothly.
COMPLIENCE
With constant updates in laws, regulations and company policies, compliance training is vital for the effective functioning of any organisation.
Our Compliance Training Solution will assist you to rapidly develop, distribute and track compliance training with uncomplicated reporting, ensuring all staff are up-to-date with essential information.
INDUCTION
Getting new staff up to speed is often a timely and costly process.
With our Induction Solution, staff are systematically and rapidly empowered to contribute to the organisation, without consuming your HR resources.
SYSTEMS AND PROCESS
Operational efficiency is only possible with effective IT systems and disciplined application of internal processes. Ensuring staff are able to use these systems and processes when they need them can be a challenge.
Our Systems and Process Training Solution will enable staff to have access to content that can both instruct and support them in ensuring they are used in the manner in which they were designed.
PRODUCT SALES AND KNOWLEDGE
Customers respond best to staff who are knowledgeable and enthusiastic about the products they are selling.
Our Product and Sales Knowledge Training Solution provides staff with the skills and tools needed to effectively assist your customers, resulting in gaining new customers, and keeping your existing ones.
STAY IN TOUCH WITH US
OUR CLIENTS
Over the years we have worked with large and small brands. Here are a few of the brands we continue to work with.
STAY IN TOUCH WITH US
Get in touch with us...
+27 84 500 3001
info@interactivebs.co.za
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